Stop guessing.
Start fixing.
Professional WiFi diagnosis. $149 flat. We come to your home or business across Geelong, the Surf Coast and the Bellarine — and we fix it properly.
Usually available this week · 30 days of follow-up support on every job · See a real report →
Your local WiFi installer, technician and assessment specialist — all in one visit. $149 flat, on site, with a written report and a real heat map.
Any of these you?
If you nodded at one of these, you're not alone. Most people have all three.
My WiFi keeps dropping out, every single day.
I've got 5 bars but the speed is terrible.
Some rooms have great WiFi, others have nothing.
You don't need a new router. You need a diagnosis.
The problem is almost never what you think it is. We measure first, then fix.
What people actually say.
Karl was super easy to deal with. Came out and discussed our options and then was very efficient on the day that he came to setup. We were having trouble with wifi signal at one end of the house and since Karl's attendance we have had no issues.
Amazing service & fixed our problem efficiently. So impressed would 100% recommend!
We are very happy with the attention to details and the pre & post install. I would recommend these guys to anyone. Thanks again.
A real diagnosis. Not a guess.
Every assessment ends with a written report. You'll know exactly what's wrong, what to do about it, and what it'll cost.
- ✓ Full home WiFi survey with heat maps for every room
- ✓ Speed tests at every device and every location
- ✓ Channel & band analysis what's interfering with what
- ✓ Plain-English written report you can share with anyone
- ✓ Honest recommendations including "don't spend money" if that's the answer
- ✓ Installation included when you buy recommended hardware through us
Same price every time. Most assessments take about 90 minutes.
Go ahead with the fix? Buy the gear through us and the $149 covers your install labour.
Every job backed by 30 days of free follow-up support.
Book yours now →Three steps. About 90 minutes.
Book online
Pick a time that suits you. We'll text to confirm. We come to you.
We measure everything
Heat maps, speed tests, channel analysis, device-by-device. About 90 minutes.
Report & honest answers
Within 24 hours: written report, plain-English explanation, clear next steps.
20+ years in IT. 16 at Apple Australia.
Now Geelong's WiFi specialist.
I'm Karl. I started Why Oh WiFi because I kept hearing the same story — people had been told to "buy a new router" without anyone actually measuring what was wrong.
So I built a proper diagnostic process: enterprise-grade tools, plain-English reports, honest answers. If you don't need new hardware, I'll tell you. If you do, I'll install it as part of the price.
The things people ask first.
How much does a WiFi assessment cost in Geelong? +
$149 flat, same price every time. That covers the full on-site visit (about 90 minutes), heat maps of every room, speed tests, and a written plain-English report within 24 hours.
What if I go ahead with the fix? +
If you buy the recommended hardware through us, installation is included — the $149 assessment fee covers the install labour, so your install invoice is hardware only.
What does the guarantee cover? +
Every assessment and installation is backed by 30 days of free follow-up support. If something we fixed is not working as described in your report within 30 days, we come back and make it right at no extra charge.
Which areas do you cover? +
All of Geelong, the Surf Coast, the Bellarine Peninsula, Golden Plains and the Colac & Otways region — if you are within about 60 minutes of Geelong, we come to you.
More questions? Read the full FAQ →
Tell us what's happening.
Describe the problem in a sentence or two and Karl will come back to you within one business day — usually much sooner. Prefer your thumbs? Text us on 0489 998 445.
Geelong & surrounds.
If you're within 60 minutes of Geelong, we come to you. Click your area for local context.
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BGP
Border Gateway ProtocolThe routing protocol that tells networks how to send traffic to each other. Poor BGP configuration can result in your data taking inefficient routes — like going via Sydney to reach a Melbourne server.
See the full glossaryReady to fix your WiFi?
Book online in 60 seconds. Or call Karl directly.