Every Thomson home is its own diagnostic puzzle. We measure first, then recommend, never the other way round.
What we tend to see at Thomson addresses.
Thomson is one of Geelong’s smallest suburbs, and the housing tells you most of the story: modest post-war brick veneer and weatherboard, with more than a quarter of the suburb now units and townhouses. In the older homes the original phone socket sits in the hallway, the modem ends up there with it, and the WiFi has to fight through brick internal walls to reach the rooms people actually use. In the newer infill the problem flips: dwellings packed close together mean everybody’s router is shouting over everybody else’s.
The connection under the WiFi is just as varied. Within this one small triangle of streets we found FTTN, FTTC and upgraded full-fibre FTTP in the nbn database, so what your neighbour has tells you almost nothing about your own address.
How a $149 visit actually runs.
We are about 12 minutes away in Mount Duneed, so most Thomson appointments happen inside a week. The visit takes about 90 minutes: heat maps in every room, real speed numbers at every spot you use the internet, a check of what technology your address actually has, and a clear-eyed look at the gear you already own.
You get a written report inside 24 hours. Plain English, prioritised recommendations, and a straight answer. If the answer is “you do not need to spend money”, that is what we will tell you. We would rather lose a sale than oversell.
Things we won’t try to sell you.
No monthly fee, no subscription, no replacement router for the sake of it. In a suburb where the fix is so often modem placement and channel planning rather than new hardware, most visits end with your existing gear working properly and nothing else on the invoice.
We cover all of Thomson (3219) and every street nearby, with no travel fee inside the Geelong, Surf Coast, Bellarine, Golden Plains and Colac & Otways patch.