1. General Information Only
The articles, guides, tips, and educational content on this website (including the “WiFi Decoded” section, blog posts, FAQs, and service area pages) are provided for general informational and educational purposes only.
Our content is designed to help you:
- Understand how WiFi technology works
- Learn about common WiFi issues and their causes
- Discover general tips that may improve WiFi performance
- Make more informed decisions about your home network
2. No Guarantees
While we make every effort to provide accurate and helpful information, we cannot guarantee:
- Accuracy: The information is accurate, complete, or current. WiFi technology and best practices evolve rapidly.
- Applicability: The information applies to your specific property, equipment, or situation.
- Results: Following general tips or advice will resolve your specific WiFi problems.
- Suitability: Any products or solutions mentioned are suitable for your needs.
Technology Changes
WiFi technology, equipment, and best practices change frequently. Information that was accurate when published may become outdated. We update our content when practical, but cannot guarantee all information remains current.
3. Your Responsibility
You are responsible for:
- Evaluating whether any information or suggestions apply to your situation
- Making your own decisions about purchases and changes to your network
- Verifying information before relying on it for important decisions
- Seeking professional advice if you are unsure about any aspect of your WiFi setup
4. Not a Substitute for Professional Assessment
Reading general articles about WiFi is not the same as having a professional assess your specific situation.
Why a Professional Assessment is Different
- We physically visit your property and measure signal strength in every room
- We identify issues specific to your building construction and layout
- We analyse interference sources unique to your location
- We evaluate your specific equipment and configuration
- We provide tailored recommendations based on your usage patterns and priorities
5. Third-Party Products and Services
Product Mentions
We may mention specific products, brands, or services in our content. Unless explicitly stated otherwise:
- Mentions are for informational purposes, not endorsements
- We are not affiliated with the manufacturers or sellers
- Products mentioned may or may not be suitable for your needs
- Prices and availability change frequently and may be outdated
Third-Party Websites
Our content may link to third-party websites, manufacturer pages, or other external resources. We do not control these websites and are not responsible for their content, accuracy, or availability.
6. Editorial Opinion and Fair Commentary
Nature of Our Commentary
Our articles may include:
- Opinions and recommendations based on our professional experience
- Critical analysis of products, services, companies, and industry practices
- Comparisons between providers, technologies, and approaches
- Commentary on business practices, pricing structures, and market behaviour
Research and Good Faith
We make every reasonable effort to ensure our content is:
- Fact-checked using reputable sources (government reports, independent consumer advocates, industry data)
- Based on evidence including official reports from the ACCC, CHOICE, and documented user experiences
- Current at time of publication (though information may become outdated)
- Expressed in good faith without malice or intent to mislead
Citations and Sources
Where we make factual claims about:
- Speed performance — We cite ACCC Measuring Broadband Australia reports
- Consumer ratings — We cite CHOICE reviews and independent surveys
- Provider policies — We link to or reference official terms and conditions
- User experiences — We reference community forums (e.g., Whirlpool) where claims can be verified
Fair Comment Defence
Under Australian defamation law, honest opinion based on proper material is protected as fair comment. Our critical commentary:
- Is based on facts that are stated or referenced in our content
- Represents our genuinely held opinion
- Relates to matters of public interest (consumer choice, fair dealing, market transparency)
- Is not motivated by malice
Your Responsibility to Verify
We encourage you to:
- Check official sources (ACCC, provider websites, terms and conditions)
- Read current reviews on independent forums
- Contact providers directly for current pricing and policies
- Seek professional advice for important decisions
No Liability for Opinion
We are not liable for any loss or damage arising from:
- Your reliance on opinions expressed in our content
- Decisions you make based on our recommendations or commentary
- Actions of third parties mentioned in our content
- Changes to products, services, or policies after publication
7. Variations in Results
WiFi performance depends on many factors that vary from property to property:
- Building construction: Concrete, brick, metal framing, and foil insulation all affect WiFi differently
- Property layout: Multi-storey homes, large floor plans, and L-shaped layouts create unique challenges
- Equipment: Router quality, age, and settings make a significant difference
- Interference: Neighbouring WiFi networks, appliances, and electronics can degrade performance
- Internet connection: Your NBN type and ISP plan set the upper limit of what’s possible
- Device capabilities: Older devices may not support newer, faster WiFi standards
Because of these variations, a tip that works brilliantly in one home may have little or no effect in another.
8. Safety and Technical Work
In particular, be careful with:
- Factory resetting equipment (you may lose your settings)
- Changing security settings (incorrect changes may leave your network vulnerable)
- Running cables or moving equipment (be mindful of electrical safety)
- Accessing roofs or crawl spaces (physical safety first)
9. Updates to Content
We may update, modify, or remove content at any time without notice. We aim to keep content current but cannot guarantee all information reflects the latest developments in WiFi technology.
10. Australian Consumer Law
Nothing in this disclaimer excludes or limits any rights or remedies you may have under the Australian Consumer Law that cannot be excluded or limited by agreement.
11. Questions?
If you have questions about our content or would like professional advice for your specific situation, please contact us:
Why Oh WiFi
Email: hello@whyohwifi.com.au Phone: 0489 998 445 Post: PO Box 696, Geelong VIC 3220 ABN: 60 871 725 632